Job Type: Full-time Permanent
Location: 21300 Gordon Way Richmond, BC, V6W 1M2
Shift Schedule: Monday to Friday, 8:00 AM to 5:00 PM
Rates: $28 to $34/hr.
RESPONSIBILITIES:
- As a service technician, your primary role is to install, maintain, repair, and troubleshoot various types of equipment or systems. The specific job description may vary depending on the industry or field you work in, but here are some common responsibilities and tasks associated with a service technician:
- Install new equipment or systems according to specifications and guidelines provided by the manufacturer or client. This may involve assembling components, connecting wiring, and configuring settings.
- Perform routine maintenance tasks to ensure the proper functioning of equipment. This may include cleaning, lubricating, adjusting, and replacing worn-out parts. Conduct regular inspections to identify potential issues or areas that require attention, including company-provided tools and equipment to perform tasks.
- Diagnose and troubleshoot equipment malfunctions or breakdowns. Identify the root cause of the problem and implement appropriate repairs or replacements. This may involve testing equipment, using diagnostic tools, and consulting technical manuals or documentation.
- Interact with customers professionally and courteously. Respond to service requests, answer questions, and guide equipment usage, maintenance, and troubleshooting. Ensure customer satisfaction by resolving issues effectively and efficiently.
- Maintain accurate records of service activities, including repairs performed, parts used, and customer interactions. Generate service reports, work orders, and other relevant documentation.
- Communicate findings, recommendations, and updates to supervisors, colleagues, or clients as required.
- Adhere to safety guidelines and protocols while working with equipment or systems. Follow industry standards and regulations to ensure compliance with quality, environmental, and safety standards.
- Maintain a clean, safe, and organized work area per company standards to ensure a productive and secure work environment.
- Stay updated with the latest advancements, technologies, and industry trends related to the equipment or systems you work with. Participate in training programs, workshops, or certifications to enhance your skills and knowledge.
- Perform other duties as required which may include Warehouse, Deliveries DOP and FIT
QUALIFICATIONS
- A high school diploma or equivalent or education in Electrical and/or General Automotive
- experience
- 2 years of previous work experience in a service technician role
- Forklift certification (or capable of certification)
- Valid driver’s license
- Knowledge in the abatement, restoration, construction, or general safety & cleaning industries would be an asset
- Excellent organizational and time management skills
- Effective communication skills
- Efficient problem-solving skills
- Ability to use or learn various basic software.
- Attention to detail.
PHYSICAL REQUIREMENTS
- Ability to work in a warehouse environment
- Stand on your feet for long periods
- Walking, bending, reaching, stretching, climbing ladders
- Working in confined spaces
- Ability to lift to 50 lbs. with or without assistance.